Help Centre
Frequently Asked Questions
Quick answers to the most common questions about submissions, review, publication timelines, APCs, and author account workflows.
Can't find the answer you need? Contact the platform team and include your journal name or manuscript ID if your question is submission-specific.
No. Simultaneous submission is considered unethical. You may only submit your manuscript to one journal at a time. If you withdraw from one journal, you are free to submit elsewhere.
We accept Microsoft Word (.docx) and PDF for the main manuscript file. Figures should be submitted as high-resolution (≥300 DPI) TIFF or PNG files.
The typical timeline is 4–8 weeks from submission to first decision. Time-sensitive reviews can sometimes be arranged on request.
APCs vary by journal. Some journals are fully subsidised and have no APC. Waivers are available for authors from low-income countries. Check the specific journal's APC page for details.
Yes. We do not consider posting to preprint servers (e.g., arXiv, bioRxiv) as prior publication. However, you must disclose the preprint during submission.
Log in to your account and navigate to "My Submissions" to view the current status and any reviewer feedback.
You will receive copyedited proofs for review, followed by an APC invoice (if applicable). After payment confirmation, your article will be published and assigned a DOI.
Author changes after submission require written justification and approval from all listed authors. Contact the editorial office with your request.
Need submission help?
Use the author portal for manuscript actions, revision uploads, and status tracking whenever possible.
Need policy clarification?
Review the author guidelines, ethics, peer review, open access, and licensing pages for full publishing context.