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Contact Us

We're here for editorial queries, submission support, account help, partnership conversations, or anything else. Reach us by email, phone, or WhatsApp — whichever works best for you.

General enquiries

Platform scope, journal onboarding, publishing partnerships, or administrative matters.

Submission support

Help with manuscript preparation, file uploads, revisions, payment, or reviewer responses.

Technical assistance

Account access, portal issues, dashboard behaviour, or anything that affects your workflow.

What to include in your message

  • Journal name or manuscript ID, if applicable.
  • A concise summary of your issue, request, or question.
  • Screenshots or file references if the request is technical.
  • Your preferred reply email and any time-sensitive deadlines.

Location

Texas, USA

Response time

General enquiries acknowledged promptly on working days. Editorial decisions flow through the journal workflow and are not expedited via direct contact.

IORO Support

Usually replies in minutes

Common Questions

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